Using Artificial Intelligence in the Food and Beverage Industry

Abstract

Artificial intelligence has been used in almost all areas of life in recent years and is a technology with multiple robotic data that is becoming increasingly important. While artificial intelligence makes life easier, it also has its own disadvantages. The food and beverage industry is also renewing and changing day by day in parallel with consumer expectations. The fact that artificial intelligence acts in a way that mimics the human mind increases its presence and usability in labor-intensive sectors. In the restaurant and café sector, the use of labor is inevitable, especially at the service stage. Although vending machines have been in use for many years, unmanned service techniques in self-service and a la carte services are still new in this sector. Unmanned services such as robot waiters, robot cooks, robot cashiers and services with intelligence have taken their place in this sector. In addition to these applications, in the coming years, artificial intelligence is expected to be used in processes such as food preparation by predicting customer-based eating habits, plate designs according to the compatibility of nutrients, food storage, hygiene controls, reducing food waste and waste management. In this study, the use of artificial intelligence in the food and beverage industry, its advantages and disadvantages are investigated in detail and recommendations are presented.